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Coronavirus (COVID-19): What We're Doing

Computer rendering of coronavirus strain

Last Updated: Thursday, January 14, 2021


During the current COVID-19 pandemic, we are happy to continue serving the community, though, with a few adjustments to our operations and customer access. All of The Bank of New Glarus and Sugar River Bank Branches’ locations will continue to operate during normal business hours, however, with restricted lobby access. While our lobbies are closed, we continue to greet and serve customers through the Drive-Up Teller Windows.


In order to do our part in eliminating the spread of the COVID-19 virus, we encourage you to use the drive-up windows, as well as our ATMs, Online Banking, BNG Mobile app, phone call, email, or Touch Tone Teller options for all your banking needs. If you feel you must enter our lobbies in order to complete in-person transactions such as accessing a safety deposit box, opening a new account, or signing loan documents, we may grant access, but an appointment must first be made by contacting us by phone (608-527-5205), email at, or by filling out our Contact Us form. With respect to our lobby closures, we are continuing to offer our full line of products and services to new and existing customers. If you're looking to buy a house, you can even apply for a mortgage online.

We continue to closely monitor the situation updates and adjust our plans in accordance with state and federal health officials’ recommendations. When that happens, we will be sure to communicate our updated plans with you.




Have you or your business been affected by COVID-19?


If you or your business is facing financial hardships due to the COVID-19 pandemic, we can help. We offer a variety of consumer and commercial loan options, ranging from interest-only payments and loan deferment to Paycheck Protection Program loans offered through the Small Business Administration (SBA).


Speak with one of our lenders today to determine which financial solution is the best fit for you or your business. For a list of our lenders, click here, or send us a message through our Contact Form.